National Field Services
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We have access to an extensive field force of face-to-face interviewers and supervisors covering all major cities within Australia as well as a number of regional centres. Our interviewers are trained and audited on an on-going basis in order to  maintain our high standard of performance. 

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Face-to-Face capabilities include:

  • Large F2F intercept teams in Sydney, Melbourne and Brisbane
  • Access to trained reliable and experienced interviewers nationally
  • Experience at central locations nationally
  • Internal panel of over 190,000 potential respondents on our database for pre-recruitment
  • Non-database recruitment services
  • Room hire (group rooms, clinic rooms)
  • Pen paper interviews (PAPI)
  • Tablets, phablets and handheld devices (CAPI)

Advantages of CAPI Face-to-face

Our technology infrastructure allows seamless implementation of tablets and handheld devices for intercept F2F activities – these can operated connected or disconnected to a data server. The handheld devices (connected or disconnected) automate the routing of the questionnaire, allowing data quality to be monitored by script checks, tests and alerts.

As the data is entered by the interviewer it is accessible immediately (if connected) or with little delay (if disconnected) for monitoring progress, running reports or downloading data.

These devices can also be combined with other methodologies like CATI scripting or online self completion to run multi modal research projects.

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