Based in Sydney, Mascot, Homi brings over 18 years of invaluable expertise to his role as the Director of Field Operations, leading the charge in managing the Data Collection team for CATI projects. Specialising in overseeing large-scale Residential trackers and Business-to-Business studies, Homi's skills span diverse industries, including Telecommunications, Financial Services, Construction, Retail, and Tourism. With a passion for business development and fostering client relationships, Homi upholds a strong commitment to delivering data of the highest quality. Working closely with the Field Operations team, he drives strategic development, oversees resourcing, comprehensive interviewer training, project briefing’s and ensures effective and efficient sample management. As the Director of Field Operations, Homi cultivates a high-performing culture within his team, utilising industry-best practices to ensure client satisfaction providing them with exceptional service balanced with the smooth execution of fieldwork from inception to completion.